hello @darren,
i emailed you on november 29th, hope you got my email. i had included proofs of paypment, receipts, chat transcripts/screenshots, etc.
those guys at northendhaarlem.nl seem to think that fraud is a funny game. they are mocking me for having "ran to the record company and complain to them", which of course i didn't do. however i think that what you suggested (involving the record company) indeed seems to be the only solution to finally getting my money back. 138€ ain't no peanuts for me :/
have xl suggested anything how to proceed, after you forwarded my email/documents to them?
thanks a lot & happy new year!